The FirstBank Culture – FirstBankers October 7, 2013 Author: Lisa Recently I gave a presentation to a group of my co-workers; the topic was Building Good Workplace Relationships. As I labored over the creation of the presentation, I thought about my career with FirstBank and the relationships I’ve built with other FirstBank employees (hereafter referred to as “FirstBankers”). I also thought about every conceivable justification… Read More
Those Unforgettable Moments October 4, 2013 Author: Amber Nobody likes to feel embarrassed. Embarrassment is an uncomfortable and self-conscious emotion. I personally know the immediate side effects of feeling embarrassed all too well. The first thought that usually pops into my head, “Lady Speed Stick, don’t fail me now!” It feels as if someone just turned up the heat about… Read More
Saving for College October 3, 2013 Author: Chris So this fall, my only child is heading into high school. Eek! High school!!! How did this happen so fast? In four short years, if all goes according to plan, we’ll be shopping for dorm room accessories and packing for college. I don’t even want to think about that… my sweet little girl… Read More
The Power of a Customer Complaint October 2, 2013 Author: Mercedes With the environment of technology constantly changing, FirstBank has kicked our technological efforts into full gear. We are diligently working to release an app (released on 9/17/13 and can be downloaded from the Apple App store or the Google Play Market place), working with our payment processor to enhance our Bill Pay functions, and collaborating with… Read More
FirstBank in Arizona October 1, 2013 Author: Sebastian Greetings from Arizona to all of our customers! FirstBank has been in Arizona since 2007 and we now have 12 locations throughout the Phoenix metro area. Our customer base in Arizona is growing rapidly and we appreciate all of the customers that look to us to meet their banking needs. We have locations… Read More
Free Happens…Even For Your Business September 30, 2013 Author: Gina Wilson Here at FirstBank, we live and die by our calendars. We like to know what to expect out of the day. But, every now and then, things fall out of our scope of control and life happens. Sometimes it throws you off just a little, like almost getting caught singing along to… Read More
A Day (Night) in the Life September 27, 2013 Author: Miranda Duncan You might not be a night owl, but there are plenty of bankers who are! Banking may seem to be a nine-to-five job, but since our customers are awake beyond just “banking hours,” we figure we should be, too. Need to transfer funds to pay for your late-night tab? No problem! Balancing… Read More
Move Forward: Remember Your Roots September 26, 2013 FirstBank of Westland Author: Grant In today’s fast paced, high energy society we are constantly looking to the next level. Whether it be how the Broncos will perform this season or what opportunities may come our way at work. These thoughts and expectations are exciting. So exciting that we commit countless hours each day to thinking… Read More
Ask a banker: “Why make customer calls?” September 25, 2013 Author: Rachel As a new FirstBank customer, you may have asked yourself, “Why on earth does my banker keep calling me?” or thought “Oh great, my banker is calling, what’s wrong with my account?” Well, you can put to rest the wave of dread that may be sweeping over you at the very thought. As… Read More
All Dogs go to FirstBank September 24, 2013 Author: David The names in this story have been changed: A few months ago while working at my branch in Denver, a young man named Robert came into the bank to do a little business. I didn’t help him, but he recognized me. He came up to me and asked me if I used to work… Read More