Sometimes life catches you off guard, but what you do when faced with tragedy matters. We’ve set out to surprise our “Good Customers” who have fallen on hard times and need an “Act of Goodness.” When a tragic house fire disrupted the Smith family’s life, we immediately stepped in to help.   Meet the Smith Family:… Read More


Sometimes we come across some truly amazing customers, who despite hard times or personal tragedies, try to positively impact those around them. We call these our “Good Customers,” and we’re setting out to make their day. Meet Delores: Delores, a 75-year-old widow and FirstBank customer, who manages to be a ray of sunshine even on… Read More


Employees at the FirstBank branch in Frisco recently surprised one longtime customer with $1,000 worth of gift cards and a FirstBank gift bag. The customer, Josh Hooper, was recently involved in a fire that ripped through his home and resulted in multiple injuries. Fortunately, he was able to save himself and his beloved dog, Batman,… Read More