According to the IRS, tax fraud this season will hit a whopping $21 billion. For many fraudsters, tax season can mean intercepting important tax documents and fooling unsuspecting taxpayers to steal their money. Two scams have been gaining momentum in the U.S.: 1) Fraudsters take your tax documents, such as a W-2, and file a… Read More


Customer service is so many things, but it’s most importantly about convenience.  Products, services and interactions with a company should always be as convenient as possible for the customer.  After all, companies won’t last long without a customer base.  At FirstBank, we strive to provide the most convenient and beneficial products possible.  From our Anywhere… Read More


Wire transfers can be a convenient way to send guaranteed funds quickly. That makes them an attractive way for criminals to steal funds. Fortunately, our crack team of fraud prevention experts here at FirstBank has some advice to help you protect your hard-earned money and prevent you from becoming a victim of wire fraud. Before… Read More


How EMV Cards Offer Smarter Security The credit cards in your wallet are going to be getting smarter. Instead of featuring a strip of magnetic tape that holds your account information, many new cards have a metallic-colored square, typically on the front. Under this square is a computer chip that contains your financial data and… Read More


Being “old school” means something different to everyone. It could be in reference to your fashion sense, your relationship status, if you prefer paper or plastic, how you treat your elders, etc. It can also, in my case, be in reference to how I do my banking. You see, although I work at FirstBank, I… Read More


Starting late 2014 when Apple announced the release of Apple Pay–-a “no-card-needed” capability to help consumers make easy purchases—retailers and consumers rejoiced. FirstBank just started offering Apple Pay payment services and we’re thrilled that we can bring this kind of technology to our customers! If you don’t know much about Apple Pay (and you have the… Read More


Are you a business owner? If you are, we have a feeling you’ll understand these two questions all too well: Q: What is my business worth??? (Endless question marks and painful pondering) A: One of the reasons for this unfortunate, gnawing question is there is no hard and fast answer.   However, I’m happy to share… Read More


Guest Author: Christopher Cardillo (IT Manager) The Mobile Optimized Website (MOW) project set out to meet an ambitious goal: Make efirstbank.com easy to use on as many devices as possible, while maintaining a single version of the core content for each page, with little to no impact on how the site performs, from a page… Read More


Where do you bank? At a Branch? At work? At the gym?  In your pajamas? With the release of FirstBank’s free Mobile App, FirstBank customers have the ability to spread their wings and bank on the fly! I would like to give a special shout out to our participants in the “Where Do You Bank”… Read More


When I was a freshman in College my career path was clear, I was smart, good with my hands, mechanically inclined, I was going to be an Engineer.  I entered the University of Nebraska with all the certainty in the world of where I was headed in life. Isaac Newton, or maybe Gottfried Leibniz, depending… Read More