To help minimize the spread of disease, open locations will be available through drive-up only or by appointment for in-person services (please review the branch operations information for more). Our cleaning procedures for all FirstBank branch locations are in line with the CDC’s recommendations.

Additionally, we are following the CDC’s guidance on social distancing (the practice of creating space and isolation between people to minimize the spread of disease). We’ve been separating teams and having portions of our departments work remotely or in separate buildings. We’ve also expanded the company’s remote working capabilities.

Most importantly, we’ve instituted an Emergency Sick Leave policy. This means employees who are infected, at-risk of infection, care for at-risk family members or children, suspected of infection, in quarantine and who are not able to telework or work due to school/daycare closures can receive full paid leave for up to two weeks. We are committed to working with our employees should they need more time for recovery and quarantine.

FirstBank has also cancelled all business related travel, trainings, and other large gatherings or events. Other meetings are being handled through teleconference or video conferencing.

These changes are not only the right thing to do for employees, and subsequently, customers, but they’re imperative to limiting the transmission of the virus.

Stay Updated

Please check back on our main COVID 19 page. We will continue to provide needed updates about our operations or services as the situation unfolds.