Author: Trudy Yes, our loan officers challenge themselves to not only excellent customer service but also to food challenges. On October 16th, at our Jefferson branch located at Wadsworth & Colfax in Lakewood, Colorado. Two of our employees put themselves through the Jack & Grill 7lb Burrito challenge!!  The burrito has 5 pounds of grilled potatoes,… Read More


community

Author: Kyle I recently worked with a FirstBank customer that needed a construction loan.  He was building his new primary residence here in Summit County.  Unfortunately, his old home in Colorado Springs was completely destroyed in the Waldo Canyon Fire.  Part of the money he was using to build the new home was from the… Read More


If you’re calling FirstBank to speak with a customer service representative, you are probably searching for important information such as your account balance, when your loan payment is due, or where the closest ATM is located.  Maybe you’re having a really bad day and need to discuss an overdraft fee or you need to order… Read More


community

        Author: Rick When I was asked a few weeks ago by FirstBank to write a blog, I have to admit my initial reaction was similar to that of the 1980’s child TV star Gary Coleman when he said “What you talkin’ bout Willis?” (and the person asking me to write the… Read More


community

FirstBank had a booth at the Palm Desert Area Chamber of Commerce Business Expo last Thursday, October 3rd. I wanted to say thank you to everyone who stopped by. We love visiting with our customers and meeting new potential customers. Thank you for a great evening!! – Heather… Read More


community

Author: Lisa Recently I gave a presentation to a group of my co-workers; the topic was Building Good Workplace Relationships.  As I labored over the creation of the presentation, I thought about my career with FirstBank and the relationships I’ve built with other FirstBank employees (hereafter referred to as “FirstBankers”).  I also thought about every conceivable justification… Read More


  Author: Amber Nobody likes to feel embarrassed.  Embarrassment is an uncomfortable and self-conscious emotion.  I personally know the immediate side effects of feeling embarrassed all too well. The first thought that usually pops into my head, “Lady Speed Stick, don’t fail me now!” It feels as if someone just turned up the heat about… Read More


community

Author: Miranda Duncan You might not be a night owl, but there are plenty of bankers who are! Banking may seem to be a nine-to-five job, but since our customers are awake beyond just “banking hours,” we figure we should be, too. Need to transfer funds to pay for your late-night tab? No problem! Balancing… Read More


community

Author: David The names in this story have been changed: A few months ago while working at my branch in Denver, a young man named Robert came into the bank to do a little business. I didn’t help him, but he recognized me. He came up to me and asked me if I used to work… Read More


community

Author: Leigh Working at FirstBank for the past 11 years has afforded me many an opportunity to volunteer for local organizations, and this weekend I am doing just that! I have joined the FirstBank of Colorado Springs market Relay for Life Team.  The relay for Life is an event created by the American Cancer Society… Read More