Life is full of unexpected events. Some with uneasy changes and others with newborn blessings. At FirstBank we seek to provide a silver lining in tough times with an “Act of Goodness.” See how our FirstBank team set out to help a small family facing health complications with their newborn. Meet Brandon and Kelsie Barnett… Read More

Banking for good means looking out for our customers and creating memorable moments with our “Acts of Goodness” initiative. See how our employees joined forces to help surprise an elderly couple in Brighton.   Meet Terri and Paul Husband and wife duo, Terri and Paul often frequent our Brighton location, grinning from ear to ear.… Read More

When tragedy strikes, it can seem impossible to persevere. However, the DePalma family did just that and turned their tragedy into an inspiring message and legacy for their son.  With FirstBank helping customers and communities in need through our Act of Goodness campaign, we had the opportunity to honor their son and provide the DePalma’s… Read More

We love spreading kindness at FirstBank. That’s why we’ve set out to surprise customers and community members with “Acts of Goodness.” Whether big or small, these surprises aim to spread positivity and inspire similar goodwill in the community. The following “Acts of Goodness” story took place over several months with the help of FirstBank employees… Read More

It’s not every day we come across customers dealing with life-altering circumstances, but despite their situation, they continue to spread kindness. At our core, we believe these “good customers” deserve an “Act of Goodness,” and we’ve set out to do that. Meet John and Caley Carroll In June 2022, FirstBank customers John and Caley Carroll… Read More

We love spreading goodness at FirstBank. That’s why we’ve set out to surprise customers and community members with our “Acts of Goodness” initiative. This time, we’re giving back to a local Suns fan who’s spent the last several years caring for his ailing mother. Meet Josh Hinds Josh is a FirstBank customer and lifelong Phoenix… Read More

Sometimes life catches you off guard, but what you do when faced with tragedy matters. We’ve set out to surprise our “Good Customers” who have fallen on hard times and need an “Act of Goodness.” When a tragic house fire disrupted the Smith family’s life, we immediately stepped in to help.   Meet the Smith Family:… Read More

Sometimes we come across some truly amazing customers, who despite hard times or personal tragedies, try to positively impact those around them. We call these our “Good Customers,” and we’re setting out to make their day. Meet Delores: Delores, a 75-year-old widow and FirstBank customer, who manages to be a ray of sunshine even on… Read More

Employees at the FirstBank branch in Frisco recently surprised one longtime customer with $1,000 worth of gift cards and a FirstBank gift bag. The customer, Josh Hooper, was recently involved in a fire that ripped through his home and resulted in multiple injuries. Fortunately, he was able to save himself and his beloved dog, Batman,… Read More