Important Information about Branch Operations As the situation with COVID-19 continues to unfold, we are having to make unprecedented decisions to ensure the health and well-being of our communities. In doing so, we have temporarily suspended operations at multiple locations. Please check FirstBank’s branch status page for the most up-to-date information. Effective on Monday, March 23rd, most branches will continue to operate under normal business hours. However, they will be available through drive-up only or by appointment for necessary in-person services. To make an appointment, please call our main customer service team at 1-800-964-3444 for assistance. For select locations that don’t have a drive-up service, we are keeping our lobbies open. All ATM’s and night depositories will remain open and be serviced. Stay Updated Please check back on our main COVID 19 page. We will continue to provide needed updates about our operations or services as the situation unfolds.