It’s not very often that I experience the delight of customer service, but when I’m dealing with First Bank, it is a regular occurrence. Recently, I deposited a check at the branch at Highlands Ranch Pkwy & Broadway. I walked out of work a few hours later to head home, opened my wallet to pay… Read More


I bank with FirstBank because it makes no sense to bank elsewhere. The service at FirstBank is always first-class. There are always enough tellers and customer service people. I do not need to wait. Everything gets done quickly and correctly. I never have a problem. Nothing goes wrong. Nobody messes up any of my accounts.… Read More


I just thought it was necessary to give a big thank you to a supervisor in your customer service department, Miranda. I called in after going overdrawn in my account, a stupid careless mistake on my part. Since I was already embarrassed by my mistake I really expected the worst when I called to speak… Read More


I just want to tell you what an exemplary employee you have in Joanne at your Briargate & Union branch. I have been your customer for over 20 years going back to Palm Desert. I manage my own office and know great employees and recognize caring and competency and you sure have it with her.… Read More


I was recently in VAIL to help my father handle some financial and legal issues that have arisen as he enters his 90s. During my stay, I spent several hours working with your staff on opening new accounts, transferring money, closing accounts, notarizing legal documents and looking over documents in the safe deposit box. Nick… Read More